1. Information We Collect

Personal Information

We collect information you provide directly to us when you:

• Create an account with ReHaulX
• Use our AI content repurposing services
• Contact us for support
• Subscribe to our newsletters

This includes:

• Account Information: Name, email address, password
• Profile Data: User preferences, content creation history
• Payment Information: Billing details (processed securely through third-party providers)
• Communication Data: Messages, feedback, and support requests

Content Data

When you use our service, we process:

• Video Content: YouTube URLs and video metadata you submit
• Generated Content: AI-processed content we create for you
• Usage Analytics: How you interact with our platform

Automatically Collected Information

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent, feature usage
• Cookies and Tracking: For functionality and analytics

2. How We Use Your Information

We use your information to:

• Provide Services: Process your content through our AI systems
• Account Management: Create, maintain, and secure your account
• Communication: Send service updates, support responses
• Improvement: Analyze usage to enhance our platform
• Legal Compliance: Meet regulatory requirements

AI Processing

Your content is processed by our AI systems to generate repurposed content. We do not train our models on your personal content without explicit consent.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information only:

• With Your Consent: When you explicitly authorize sharing
• Service Providers: Third-party processors (hosting, analytics, payment)
• Legal Requirements: To comply with laws, court orders, or protect rights
• Business Transfers: In case of merger, acquisition, or sale

Third-Party Services

We use:

• YouTube API: To access video metadata (subject to YouTube's privacy policy)
• AI Providers: For content processing (data processed securely)
• Analytics: For service improvement (anonymized data)

4. GDPR Rights (EU Users)

If you're in the EU, you have these rights:

Your Rights

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Revoke consent for processing

Legal Basis for Processing

We process your data based on:

• Consent: For marketing communications and optional features
• Contract: To provide our services
• Legitimate Interest: For security, fraud prevention, service improvement
• Legal Obligation: To comply with applicable laws

Data Protection Officer

Contact our DPO at: dpo@rehaulx.com

5. Data Security

We implement robust security measures:

• Encryption: Data encrypted in transit and at rest
• Access Controls: Limited access on need-to-know basis
• Security Monitoring: Continuous monitoring for threats
• Regular Audits: Security assessments and updates

Data Retention

• Account Data: Retained while account is active + 30 days after deletion
• Content Data: Processed content deleted within 90 days unless saved
• Analytics Data: Anonymized data retained for 24 months
• Legal Requirements: Some data retained longer for compliance

6. International Data Transfers

We may transfer data outside your country. For EU users:

• Adequacy Decisions: Transfers to countries with adequate protection
• Standard Contractual Clauses: For other transfers
• Safeguards: Additional protections in place

7. Children's Privacy

ReHaulX is not intended for users under 16. We do not knowingly collect information from children. If we discover we've collected a child's information, we'll delete it promptly.

8. Cookies and Tracking

We use cookies for:

• Essential: Login, security, core functionality
• Analytics: Understanding usage patterns (Google Analytics)
• Preferences: Remembering your settings

Cookie Controls

You can:

• Browser Settings: Block or delete cookies
• Opt-Out Tools: Use analytics opt-out tools
• Preference Center: Manage cookie preferences in your account

9. Your Choices

Account Settings

• Update personal information in your account dashboard
• Change communication preferences
• Delete your account (data removed within 30 days)

Marketing Communications

• Unsubscribe from emails using the link provided
• Update preferences in your account
• Contact support for assistance

10. Changes to This Policy

We may update this policy periodically. Changes will be:

• Posted: On this page with updated date
• Notified: Via email for material changes
• Effective: 30 days after posting (or immediately for legal requirements)

11. Contact Information

General Privacy Questions

Email: privacy@rehaulx.com Address: [Your Company Address]

EU Data Protection Officer

Email: dpo@rehaulx.com

Complaints

You can file complaints with your local data protection authority if you believe we've violated your privacy rights.

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This privacy policy is designed to comply with GDPR, CCPA, and other applicable privacy laws. For specific legal advice, consult with qualified legal counsel.